Are you new to our platform? Don’t worry!

We’ll help you learn how to quickly navigate and use the platform, that way you’ll never want to live without it.
We offer a variety of support features that will help explain the entire TravelContact platform, from beginning to end. In just minutes, you will be able to learn and quickly dominate the platform’s distinct functionalities.

Help Tools

 

Help Center

Utilizing the “Help” button that is easily identifiable on any one of the modules of our
platform, you will be able to access Travel Contact’s help center. From there, you will find the following options:
Quickstart

Detailed explanations, supported by images and videos, of the functionalities of our platform.

Frequently Asked Questions

Answers to common questions asked by our userbase.

Videos

Concise tutorial videos that will guide you across all modules and functionalities.

Upcoming developments and additional updates will be shared via our help center.

YouTube Channel

Find and watch short, yet explicative, videos on our YouTube channel. These interactive videos cover all modules, as well as the distinct functionalities available on our platform.

Training & Webinars

 

Personalized Trainings

Once your agency is registered within our platform, TravelContact provides a personalized onboarding training for your team that covers the detail behind the modules and functionalities of our platform.

Webinars

Travel Contact will provide biweekly Webinars that cover specific details that distinct users might be interested in for their respective functionalities and modules, including upcoming developments that can affect them. These Webinars are ideal to clarify any questions and/or doubts that users might have.

Support Team

 

Support

If you have exhausted all of our support resources and still have questions, do not hesitate to contact us at our support email, where our TravelContact Support Team is available Monday to Friday from 8 AM to 5 PM EST and we are happy to answer any additional questions that might come to mind.