We’re empowering agencies and advisors to do great things together
Simplify your day-to-day, and client expectations without blowing all your precious time.
We’ll help you learn how to quickly navigate and use the platform, that way you’ll never want to live without it.
We offer a variety of support features that will help explain the entire TravelContact platform, from beginning to end. In just minutes, you will be able to learn and quickly dominate the platform’s distinct functionalities.
Utilizing the “Help” button that is easily identifiable on any one of the modules of our platform, you will be able to access Travel Contact’s help center. From there, you will find the following options:
Detailed explanations, supported by images and videos, of the functionalities of our platform.
Answers to common questions asked by our userbase.
Concise tutorial videos that will guide you across all modules and functionalities.
Upcoming developments and additional updates will be shared via our help center.
We also have live and interactive trainings – we’ll give you all the help we can! We guide you on distinct functionalities of our platform while you use it, through our “Learning Academy” – process flows, videos, and additional content that guide you step-by- step on all the support you need. This option is available on all of our modules.
Scared of upcoming changes? Don’t be! Through our pop-ups, we will also keep you updated on all new developments and functions.
Find and watch short, yet explicative, videos on our YouTube channel. These interactive videos cover all modules, as well as the distinct functionalities available on our platform.
Go to channelOnce your agency is registered within our platform, TravelContact provides a personalized onboarding training for your team that covers the detail behind the modules and functionalities of our platform.
Travel Contact will provide biweekly Webinars that cover specific details that distinct users might be interested in for their respective functionalities and modules, including upcoming developments that can affect them. These Webinars are ideal to clarify any questions and/or doubts that users might have.
If you have exhausted all of our support resources and still have questions, do not hesitate to contact us at our support email, where our TravelContact Support Team is available Monday to Friday from 8 AM to 5 PM EST and we are happy to answer any additional questions that might come to mind.
For any questions please email us at support@travelcontact.com