We’re empowering agencies and advisors to do great things together
Simplify your day-to-day, and client expectations without blowing all your precious time.
Explains what information we collect and why, how we use it, and how to review and update it.
Our commitment is to the security and protection of all platform data. Moreover, our commitment is that we do not, and will not, make any money from advertising revenue, even from the free edition of our product.
Section One. Information we control – This section details both your information that we control and the information that we process on your behalf.
This section is divided into two parts:
Part One. Your information that we collect and control.
Part Two. Customer information that we process on your behalf.
TravelContact only collects information needed for a legal and legitimate purpose. Your information collected comes only if (I) you provided the information yourself, (II) we automatically collected the information, or (III) we obtained your information from a third party (collectively “personal information”).
At signup. When you register to use our service, we ask for the following information:
Payment. When you purchase our solution, aside from your contact information, we also ask for your form of payment. We use a third party platform for payment and processing. We do not store your credit card information on our servers.
Webinars and support tickets. When you sign up for an online webinar or provide a support ticket, we collect (I) your name and email, (II) your agency, (III) any comments or suggestions made and (IV) any attachments submitted.
From browsers. By visiting our website, we collect information made available, such as (I) browser type, (II) time zone, and (III) date and time. We use Google Analytics to view this information.
From our application logs. We collect and analyze your use of our product. This includes log-in and log-out logs, clicks, scrolls, modules used, times and frequency. This allows us to better understand your use and help us improve our solution.
Information from our partners. We may obtain your name and contact information from one of our partners.
We access client data stored in google for tasks, tasks lists and sublists, calendar, events and reminders only after an integration setup is initiated by the client. To access this information TravelContact uses WI Google API through the offline access token. No information stored in Google will be accessed by TravelContact unless the client previously authorized it.
In addition to the points mentioned above, we use your data for:
We will use your personal data in order to fulfill obligation arising from law and/or use your personal data for options provided by law. We reserve the right to anonymize any personal data gathered and to use any such data.
You may entrust information, controlled by you, that is connected to our services. This includes information relating to your customers, providers, employees or data that you hold and use on behalf of your customer (collectively, “service data”).
You are the owner and control you service data. We will provide you with the tools to control your data, by providing you the ability to access, share, export or delete such data.
We use your service data when you instruct us through our modules. This information is used for itinerary purposes, invoicing and automated communications to your clients.
We hold your service data in your account for as long as you choose to use TravelContact. Once you choose to cancel your service with us, your data will be deleted during our database clean- up. This clean-up process occurs twice a year.
Our product and service is not directed towards individuals under 16 years of age. We do not knowingly collect, or intend to collect, information from individuals who are under 16 years of age. If we become aware that an individual under 16 years of age uses our products or services, we will take and immediate course of action to delete any and all information. If you are aware, or believe, that an individual under 16 years of age is using our products or services, please send us an email at email@example.com with the details.
As stated before, our commitment is to the security of your data. We use safety protocols for communication and transferring of all data, such as HTTPS, as well as encryption of all personal information and service data. We take steps to safeguard all data with appropriate internal procedures, technical, support and administrative, to prevent any unauthorized access or destruction of all data.
By using our products and services, you consent to the transfer, processing and storage of your personal information and service data within the United States of America and any other country that TravelContact operates
We may provide the ability to connect to other websites. These websites may operate independently from us and may have their own privacy notices or policies, which we suggest you review. If you input any personal information or service data to a website that is not controlled by us, we are not responsible for its content, any use of the website or the privacy practices of the operator of the website.
If you have any questions or concerns, please contact us at firstname.lastname@example.org
This is an agreement between you or the entity that you represent (hereinafter “You” or “Your”) and TravelContact Inc. (hereinafter “TravelContact”, “Our”, “Us” or “We”). This agreement governs your acquisition and free trials for the use of our services.
By accepting this terms and conditions agreement (hereinafter the “Agreement”), by checking a checkbox or clicking on a button indicating acceptance of the Agreement, by using the services offered or any free services, You agree to the terms and conditions of this Agreement. You must be of legal age to enter into a binding agreement in order to accept the Agreement. If You are entering into this Agreement on behalf of a company or other legal entity, You represent that You have the authority to enter such company or legal entity into this binding agreement and accept this Agreement. You may not accept this Agreement if You are Our direct competitor, You may not access Our services for monitoring performance, functionality or any other benchmarking purposes, except with Our prior written consent.
When signing up to access our Services, You need to fill out all the required information. In the case that You are Signing up for an organization, You will need to fill out all the required fields to create the company profile and then invite all other company users. Each user will have to input all required information when signing up in order to have full access to the Services. You agree to: (i) provide true, accurate, current and complete information about yourself as prompted by the sign up process; and (ii) maintain and promptly update the information provided during sign up to keep it true, accurate, current, and complete. If you provide any information that is untrue, inaccurate, outdated, or incomplete, or if TravelContact has reasonable grounds to suspect that such information is untrue, inaccurate, outdated, or incomplete, We may terminate Your user account and refuse current or future use of any or all of the Services.
When you sign up for an account for your organization you may specify one or more administrators. The administrators will have the right to configure the Services based on your requirements and manage end users in your organization account. You are responsible for i) ensuring confidentiality of your organization account password, ii) appointing competent individuals as administrators for managing your organization account, and iii) ensuring that all activities that occur in connection with your organization account comply with this Agreement. You understand that TravelContact is not responsible for account administration and internal management of the Services for you. This includes, but is not limited to (i) the creation of sub-accounts, accounts that are managed by a subset of users and have their own administrator and (ii) any new fields created or customized in the platforms. You are responsible for taking necessary steps for ensuring that your organization does not lose control of the administrator accounts. In the case where You lose access to the administrator account, you can gain control by sending an email to email@example.com, at this point TravelContact may provide access and control of an administrator account to the individual providing satisfactory proof to TravelContact demonstrating authorization to act as an admisitrator. You agree not to hold TravelContact liable for the consequences of any action taken by Us in good faith.
You shall not (i) transfer the Services or otherwise make it available to any third party, (ii) provide any service based on the Services without prior written permission, (iii) use the third party links to sites without agreeing to their website terms & conditions, (iv) post links to third party sites or use their logo, company name, etc. without their prior written permission, (v) publish any personal or confidential information belonging to any person or entity without obtaining consent from such person or entity, (vi) use the Services in any manner that could damage, disable, overburden, impair or harm any server, network, computer system, resource of TravelContact, (vii) violate any applicable local, state, national or international law and (viii) create a false identity to mislead any person as to the identity or origin of any communication.
You agree to be solely responsible for the contents that You are transmitting through the Services offered. Also, You agree to not use the Services for any illegal transmission of material that is unlawful, harassing, defamatory, invasive of privacy, threatening, abusive, harmful, pornographic, with viruses, malicious, infringes with third party intellectual property, or other rights or another and not covered here. We reserve the right to terminate your access to the Services if there are reasonable grounds to believe that you have used the Services for any illegal or unauthorized activity.
The Services are available under different subscription plans based on Services and duration. Payment of Your plan through Our website will be made by a Credit Card and Your subscription will renew automatically at the end of each subscription period unless You (i) cancel the subscription prior to the termination of the current subscription period or (ii) downgrade to a free plan, if offered at the time. When renewing automatically, the subscription fee will be payed automatically with the last Credit Card used by You. At any time during the subscription period, you have the option to add, change or modify the Credit Card information for the payment of the subscription fee. If You wish to cancel the subscription, You must do so in the administrator module within TravelContact at least 7 days prior to the end of the subscription period. Unless You cancel the subscription through TravelContact, We will continue to charge the subscription fee. Our fees do not include any taxes, You are responsible for paying all taxes associated with Your purchases hereunder. From time to time, we may change the price of any Service or charge for use of Services that are currently available free of charge. Any increase in charges will not apply to the current subscription term.. If this Agreement is terminated by Us, You will pay any unpaid fees covering the remainder of the term of all Order Forms. In no event will termination relieve You of Your obligation to pay any fees payable to Us for the period prior to the effective date of termination. We will issue no refunds for paid Services. Notwithstanding the terms of any subscription agreement, You may terminate any subscription at any time on 60 days written notice.
EXCEPT AS EXPRESSLY PROVIDED HEREIN, NEITHER PARTY MAKES ANY WARRANTY OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, AND EACH PARTY SPECIFICALLY DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PURPOSE OR NON-INFRINGEMENT, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW. CONTENT AND BETA SERVICES ARE PROVIDED “AS IS,” EXCLUSIVE OF ANY WARRANTY WHATSOEVER. EACH PARTY DISCLAIMS ALL LIABILITY AND INDEMNIFICATION OBLIGATIONS FOR ANY HARM OR DAMAGES CAUSED BY ANY THIRD-PARTY HOSTINGPROVIDERS.
YOU AGREE THAT TRAVELCONTACT SHALL, IN NO EVENT, BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, INDIRECT, SPECIAL, PUNITIVE, OR OTHER LOSS OR DAMAGE WHATSOEVER OR FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, COMPUTER FAILURE, LOSS OF BUSINESS INFORMATION, OR OTHER LOSS ARISING OUT OF OR CAUSED BY YOUR USE OF OR INABILITY TO USE THE SERVICE, EVEN IF TRAVELCONTACT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. IN NO EVENT SHALL TRAVELCONTACT’S ENTIRE LIABILITY TO YOU IN RESPECT OF ANY SERVICE, WHETHER DIRECT OR INDIRECT, EXCEED THE FEES PAID BY YOU TOWARDS SUCH SERVICE.
You agree to indemnify and hold harmless TravelContact, its officers, directors, employees, suppliers, and affiliates, from and against any losses, damages, fines and expenses (including attorney's fees and costs) arising out of or relating to any claims that you have used the Services in violation of another party's rights, in violation of any law, in violations of any provisions of the Terms, or any other claim related to your use of the Services, except where such use is authorized by TravelContact.
Any claim, issue or controversy arising from this Agreement shall be settled by binding arbitration in accordance with the commercial arbitration rules of the American Arbitration Association. Every such claim should be arbitrated on an individual basis and shall not be consolidated in any arbitration with any controversy or any other party. The arbitration shall be done in the state of Florida and judgement on the arbitration may be entered into any court having jurisdiction thereof. The final decision of arbitration shall be deemed final and not appealable. Notwithstanding anything to the contrary, TravelContact may at any time seek injunctions or other forms of equitable relief from any court of competent jurisdiction.
Name: Ricardo Cazorla