We’re empowering agencies and advisors to do great things together
Simplify your day-to-day, and client expectations without blowing all your precious time.
Explains what information we collect and why, how we use it, and how to review and update it.
Our commitment is to the security and protection of all platform data. Moreover, our commitment is that we do not, and will not, make any money from advertising revenue, even from the free edition of our product.
Section One. Information we control – This section details both your information that we control and the information that we process on your behalf.
This section is divided into two parts:
Part One. Your information that we collect and control.
Part Two. Customer information that we process on your behalf.
TravelContact only collects information needed for a legal and legitimate purpose. Your information collected comes only if (I) you provided the information yourself, (II) we automatically collected the information, or (III) we obtained your information from a third party (collectively “personal information”).
At signup. When you register to use our service, we ask for the following information:
Payment. When you purchase our solution, aside from your contact information, we also ask for your form of payment. We use a third party platform for payment and processing. We do not store your credit card information on our servers.
Webinars and support tickets. When you sign up for an online webinar or provide a support ticket, we collect (I) your name and email, (II) your agency, (III) any comments or suggestions made and (IV) any attachments submitted.
From browsers. By visiting our website, we collect information made available, such as (I) browser type, (II) time zone, and (III) date and time. We use Google Analytics to view this information.
From our application logs. We collect and analyze your use of our product. This includes log-in and log-out logs, clicks, scrolls, modules used, times and frequency. This allows us to better understand your use and help us improve our solution.
Information from our partners. We may obtain your name and contact information from one of our partners.
In addition to the points mentioned above, we use your data for:
We will use your personal data in order to fulfill obligation arising from law and/or use your personal data for options provided by law. We reserve the right to anonymize any personal data gathered and to use any such data.
You may entrust information, controlled by you, that is connected to our services. This includes information relating to your customers, providers, employees or data that you hold and use on behalf of your customer (collectively, “service data”).
You are the owner and control you service data. We will provide you with the tools to control your data, by providing you the ability to access, share, export or delete such data.
We use your service data when you instruct us through our modules. This information is used for itinerary purposes, invoicing and automated communications to your clients.
We hold your service data in your account for as long as you choose to use TravelContact. Once you choose to cancel your service with us, your data will be deleted during our database clean- up. This clean-up process occurs twice a year.
Our product and service is not directed towards individuals under 16 years of age. We do not knowingly collect, or intend to collect, information from individuals who are under 16 years of age. If we become aware that an individual under 16 years of age uses our products or services, we will take and immediate course of action to delete any and all information. If you are aware, or believe, that an individual under 16 years of age is using our products or services, please send us an email at firstname.lastname@example.org with the details.
As stated before, our commitment is to the security of your data. We use safety protocols for communication and transferring of all data, such as HTTPS, as well as encryption of all personal information and service data. We take steps to safeguard all data with appropriate internal procedures, technical, support and administrative, to prevent any unauthorized access or destruction of all data.
By using our products and services, you consent to the transfer, processing and storage of your personal information and service data within the United States of America and any other country that TravelContact operates
We may provide the ability to connect to other websites. These websites may operate independently from us and may have their own privacy notices or policies, which we suggest you review. If you input any personal information or service data to a website that is not controlled by us, we are not responsible for its content, any use of the website or the privacy practices of the operator of the website.
If you have any questions or concerns, please contact us at email@example.com